That's a pretty big statement, but that's what our first SalesWorks article was titled. We'll see how everything pans out with SalesWorks vs. Salesforce.com, but either way I think SalesWorks is going to be a big hit for those small businesses out there that want/need to manage their customer info with ease.
One of the key factors will be cost. From the article...
"The cost is either free or $100 upward, but it's not clear how the cost structure works yet. In any case SalesWorks may well find a niche for businesses who don't want to give up the relative stability and security of a desktop app for contact management, but also want to take advantage of the Web. While Salesforce is a purely browser-based service, SalesWorks is betting on its low cost and desktop app rich interface as ways to differentiate itself."
SalesWorks was launched this morning at Demo '07.